FAQ

Question:         Why choose Hastings 5 Star Limousines?
Answer:           We pride ourselves on providing luxury and service a class above the rest.

• We listen carefully to what you want and make it happen. 
• No request is too big or small. 
• We are happy to customise packages to suit your needs. 
• We can transport up to 12 passengers in one limousine. 

Question:         Can I view the limousine in person?
Answer:           Yes just call us to make an appointment to view and truly appreciate the quality.

Question:         How far in advance do I need to book?
Answer:           We recommend you book as early as possible so as to avoid disappointment.

Question:         What deposit is required when booking a limousine for hire?
Answer:           20% deposit is payable to secure your booking and payment in full is required 7 days prior to the day of hire.

Question:         Is there a cancellation fee?
Answer:           Yes the 20% deposit is non refundable and if a cancellation is within 1 month of the day of hire the full amount is charged.

Question:         Do I need a credit card to make a booking?
Answer:           Yes all bookings must be accompanied with a credit card.

Question:         What methods of payment do you accept?
Answer:           Payments can be made using:

• Cash
• EFTPOS
• Electronic Funds Transfer ( please contact us for bank details )
• Money Order
• Visa or Mastercard ( 2% surcharge applies )
• Amex or Diners ( 4% surcharge applies )